We constantly review customer feedback and recommendations, enhancing our facility and hospitality to exceed the industry’s highest standards of excellence.
Recent upgrades include:
- New state-of-the-art audio/visual presentation displays
- New electronically-activated door locks in all Premier-Tier/Hotel-Style accommodations
- New bedding (comforters/sheets) in Nesiya Lodge
- Freshly landscaped grounds
- Overall menu upgrades, including vegan, vegetarian, gluten-free, etc.
- Fitness Center: free weights, multi-station weight system, treadmills, ellipticals, stationary bikes, flat screen TV, towels/water cooler
- Refreshed pool, ropes courses, basketball and tennis courts
- Upgraded security equipment and protocols
- Upgraded software for room registrations, set-ups, menus, etc.
- More user-friendly website navigation, photos and information
- Enhanced social media platforms, keyword searches and blogging
- Ongoing trainings for our Guest Services and Sales teams
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